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Uninstall Instructions - Removing Hit List 3.x versions

  • In Hit List 3.x versions and older, there was a quirk with the Uninstaller that requires commenting out a line in the uninstall log to allow the Uninstaller to complete correctly. This does NOT apply to any Hit List v4 products! These instructions are:

    1) Back up your reports database (save the custom reports youÍve created and import them after the reinstall). If uninstalling completely, ignore this step.

    Report Database Default Names
    Hlrpt30s.mdb ¿ Reports database for Standard 3.0
    Hlrpt30i.mdb - Reports database for Standard for Intranets 3.x
    Hlrpt35p.mdb ¿ Reports database for Professional 3.5
    Hlrpt35q.mdb ¿ Reports database for Professional Intranet 3.5
    Hlrpt35e.mdb ¿ Reports database for Enterprise 3.5

    2) Attempt to remove HitList From Add/Remove Programs in the Control Panel. Run the Uninstall from Add/Remove Programs in the Control Panel. Note the name and location of the ST4Unst.log file referenced in the error that it says may be "corrupt".
    Now, do a Windows Find on ST4Unst.log and open it in WordPad. Find the line shown below and place a semi-colon in front of it.
    Example:
    ;ACTION: TLBRegister: ñC:\WINNT\system32\StdOle2.tlbî

    3) Save the ST4Unst.log file and repeat step 2. It should now work.

    4) If the uninstall doesn't do it for you (should), you may want to delete the Marketwave folder under Program Files as well as under Program Files\Common Files as well as removing the Remote Reporting components in the /stats, /scripts and /mwgraphs directories on the webserver (assuming you're using Remote Reports).


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