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ISSEL news release

For further media information, or to speak to one of our customers about how
they are deploying web analytics, please contact:

Mark Charmer, ICONIC
07976 960739 / mcharmer@iconicnet.co.uk
26 August 2003

Pilot Software announces availability of Pilot HitList 5.5

New Web Dashboards, Conversion Manager, Funnel Reporting and Interactive Path Explorer help business users explore website usage

Pilot™ Software, a provider of business analytics solutions, today announced the availability of Pilot HitList® 5.5, a new version of its award-winning Web analytics solution. Pilot HitList 5.5 offers an enhanced user-interface and new reporting functionality including Web Dashboards, Conversion Manager, Funnel Reporting and Interactive Path Explorer. This enables business users across a company to transform Web site data trends into strategic business decisions quickly and easily. For technical users, the addition of client tagging and advanced DataLink™ macros minimise IT efforts, while advancing the integrity and accuracy of Web analytics initiatives.

"The use of dashboards and other business reporting tools helps break down data silos that can form when using Web analytics systems," said Geetha Balasubramaniam, Product Manager at the British Medical Journal’s bmj.com, a user of Pilot HitList 5.0. "Analysis only works when you give users the ability to ask real questions, to which they need answers. I welcome these developments to Pilot HitList. Individual business areas will be able to manage their web analysis with dashboards and metrics that suit their needs."

"We have extended the product’s reach to every business user across the company through new features such as Web analytics dashboards,” said Colin Cooper, ISSEL European Commercial Director on behalf of Pilot Software. “With Pilot HitList 5.5, our customers can have the best of both worlds: robust technology and an interface that business-users will readily adopt.”

Built on Pilot HitList’s award-winning technology infrastructure, new features and benefits of Pilot HitList 5.5 include:

  • An improved browser-based interface and enhanced reporting features deliver high insight-to-effort analysis for business users:
    • Gain on-demand insight through a truly accessible browser-based interface that includes “save-able” ad hoc queries and pre-defined reports to disseminate Web analytics information across the organisation
    • Quickly and easily track Web key performance indicators with new dashboards that prioritise, distil and separate mission-critical metrics from inconsequential ones
    • Gauge the true effectiveness of Web initiatives by marrying goals to success metrics with new features such as Conversion Manager and Funnel Reporting that enable the customisation of conversion metrics that map to Web site goals and graphically depict your success in meeting them
    • Automatically calculate Web ROI using the new Constants Manager that allows specific financial constants, such as marketing costs, or other fixed metrics to be defined and used universally in reports
    • Quickly identify potential obstacles in the path of customer conversion and discover ways to optimise your Web site, with a new Interactive Path Explorer
  • The addition of client tagging expands Pilot HitList’s class-leading array of data collection methods to provide even greater collection flexibility for more accurate data
  • Advanced macros streamline the DataLink process, allowing for pass-through to SQL queries and calling DataLink connections directly from the SQL for streamlined integration of disparate data sources

Pricing and Availability

Pilot HitList 5.5 is available immediately. The average sale price is £15,000. The total price varies based on the customer’s environment, Internet volume, Web server and network configuration, and training and installation requirements. Customers with a current Pilot HitList maintenance contract are eligible to upgrade to Pilot HitList 5.5 at no additional charge.

Pilot HitList is available in the UK through ISSEL, its European Master Distributor. Further details can be found at www.issel.co.uk.

About Pilot HitList
Pilot HitList is the award-winning, powerful, yet cost-effective Web analytics solution that enables growing companies to eliminate Web data silos by capturing comprehensive, accurate online data, easily integrating it with corporate-wide data and transforming it into profitable decisions. Pilot HitList is the only Web analytics solution in its class with a wide variety of data collection methods, including its unique network collector that collects data at the network, resulting in more accurate reports. In addition, with Pilot HitList’s DataLink technology, customers can integrate enterprise-wide data to gain a 360-degree view of their business. Pilot HitList enables corporations to better understand online customer behavior to create more powerful campaigns, optimize the effectiveness of content and services, and ultimately make more profitable decisions. For more information about Pilot HitList, visit www.pilotsoftware.com/hitlist

About Pilot Software
Pilot Software is a provider of open, integration-friendly business analytics solutions that enable organizations worldwide to measure and meet business performance objectives by transforming corporate data into profitable decisions. Named to DM Review’s 100 list as one of the best business intelligence providers, Pilot Software’s solutions include business intelligence, data integration, performance management and Web analytics technologies that provide organizations with a 360-degree view of virtually every aspect of their business, including financial, operations, marketing, sales, and product development. The resulting information enables Pilot Software’s customers to increase sales, deepen customer relationships, build better products, streamline operations, and make better overall business decisions. Customers include Coors Brewing Company, The Boeing Company, General Services Administration, LendingTree, Pacific Life Insurance, and Swiss Re.

Pilot Software was founded in 2002 and has headquarters in Cambridge, Mass. and Mountain View, Calif. The company is privately held with funding from Excelsior Venture Partners III, LLC, a private equity fund managed by U.S. Trust; G-51 Capital, a Texas-based venture capital firm; and individual investors. Pilot Software can be reached at (650) 230-2830. More information about Pilot Software is available at www.pilotsoftware.com

About ISSEL
ISSEL (Intranet Software Solutions (Europe) Limited) is a specialist in helping customers maximise the benefits from their web investments through the use of web analytics. This permits a real understanding of the impact of internet, intranet and extranet sites and the return on investment from their online activities on and offline. It is the European Master Distributor for Pilot Software’s HitList product and an ABCE Associate Subscriber. UK Customers include John Lewis Direct, Informa Group, Cheapflights, BMJ, Marcus Evans and Gold Medal Travel. More details on ISSEL can be found at www.issel.co.uk

 

 
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