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ISSEL news release

For further media information, or to speak to one of our customers about how
they are deploying business monitoring solutions, please contact:

Mark Charmer, ICONIC
07976 960739 / mcharmer@iconicnet.co.uk
6 November 2003

Pilot Software Wins CMP Media’s Intelligent Enterprise Readers’ Choice Award for Best Business Performance Monitoring & Management Environment

80,000 Strategic IT Decision Makers Validate Pilot’s Approach to
Performance Management

MOUNTAIN VIEW, Calif., November 6, 2003 — Delivering on its commitment to provide customized, open and flexible performance management solutions, Pilot® Software today announced that it has been selected as the best Business Performance Monitoring & Management Environment by readers of CMP’s Intelligent Enterprise magazine.

“The companies named to Intelligent Enterprise’s Readers’ Choice Awards have a proven track record of success in their respective markets,” said David Stodder, editor-in-chief of Intelligent Enterprise. “In today’s tough economy, the category in which Pilot was selected — Business Performance Management — is critical in helping companies achieve their objectives. The readers of Intelligent Enterprise have selected Pilot Software as the company leading the way in innovative performance management solutions.”

Polling 80,000 Intelligent Enterprise subscribers — including C-level executives, top application development managers, data management and business intelligence decision makers — the award was designed to determine which solutions best enable an “Intelligent Enterprise.” The winners are the solutions that readers depend on to deploy strategic applications that improve business performance and maximize customer relationships.

We are honored to be among leading companies such as IBM, Microsoft, and SAS, who were also named winners in the Intelligent Enterprise Readers’ Choice Awards,” said Jonathan D. Becher, president and CEO of Pilot Software. “This award validates our dedication and commitment to helping organizations align their execution with strategy through innovative performance management solutions.”
Voting was open exclusively to Intelligent Enterprise subscribers. Results will be published in the November 18, 2003 issue of Intelligent Enterprise magazine. Readers made their choices among several categories of products in the four Intelligent Enterprise technology focus areas: intelligence, integration, infrastructure, and collaborative commerce. Readers also voiced their opinions about their most important reason to buy strategic software right now. Visit www.IntelligentEnterprise.com for the full story.

About Intelligent Enterprise
Published 18 times annually, Intelligent Enterprise is the only magazine dedicated to the strategic business applications that turn information into intelligence. It serves an exclusive audience of 80,000 business and IT professionals who plan and deploy the strategic applications their companies depend on to improve decision making, enhance business performance, and maximize the value of customer relationships. It provides both the context and the technical detail needed to take strategic business applications from concept to deployment, covering such interlocking technology categories as: application development, business intelligence and data warehousing, data management, enterprise application integration, enterprise/e-business applications, CRM and customer analytics, knowledge management, scalable server hardware, enterprise storage, and systems and applications management.

About CMP Media
CMP Media LLC (www.cmp.com) is a leading high-tech media company providing essential information and marketing services to the entire technology spectrum — the builders, sellers and users of technology worldwide. Capitalizing on its editorial strength, CMP is uniquely positioned to offer marketers comprehensive, integrated media solutions tailored to meet their individual needs. Its diverse products and services include newspapers, magazines, Internet products, research, direct marketing services, education and training, trade shows and conferences, custom publishing, testing and consulting.

About Pilot Software
Named as the best Business Performance Monitoring & Management Environment in the 2003 Intelligent Enterprise Readers’ Choice Awards, Pilot Software provides customized, flexible and open performance management solutions — the culmination of 20+ years of development and industry expertise, and feedback from more than a thousand deployments — that enable executives, managers and employees alike to attain organizational goals and objectives by rapidly aligning day-to-day execution with strategy. Offering sales, marketing and services expertise, and a complete array of performance management technologies — including scorecards; dashboards; analysis & reporting; and modeling & integration — Pilot Software allows organizations to choose only those elements of its solution needed to augment their existing technology portfolios and implement successful performance management. Customers include Coors Brewing Company, The Boeing Company, General Services Administration, Ingersoll-Rand, Pacific Life Insurance, Uno Restaurant and Swiss Re.

Pilot Software was founded in 2002 and has headquarters in Cambridge, Mass. and Mountain View, Calif. The company is privately held with funding from Excelsior Venture Partners III, LLC, a private equity fund managed by U.S. Trust; G-51 Capital, a Texas-based venture capital firm; and individual investors. Pilot Software can be reached at (650) 230-2830. More information about Pilot Software is available at www.pilotsoftware.com.

About ISSEL
ISSEL (Intranet Software Solutions (Europe) Limited) is a specialist in helping customers maximise the benefits from their web investments through the use of web analytics. This permits a real understanding of the impact of internet, intranet and extranet sites and the return on investment from their online activities on and offline. It is the European Master Distributor for Pilot Software’s HitList product and an ABCE Associate Subscriber. UK Customers include John Lewis Direct, Informa Group, Cheapflights, BMJ, Marcus Evans and Gold Medal Travel. More details on ISSEL can be found at www.issel.co.uk

All company and product names are trademarks of their respective owners.

 
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