“Without clear directives, optimizing a Web site is futile - the business users and executives endorse conflicting business goals, the IT group cannot identify the appropriate metrics, and confusion reigns. PilotWeb addresses this business pain by providing a solution that clearly communicates top business priorities so that IT, business users and executives alike can stop swimming in a sea of reports and data, and quickly prioritize how to support business objectives.”

Guy Creese, Managing Principal of Ballardvale Research